Grievances/complaints concerning the delivery of education services are directed to the office of the Deputy Director. Resolution of these grievances is begun within 36 hours of filing. The Executive Director is kept apprised of the process and the resolution of all grievances. Unresolved grievances are directed to:
Career Schools and Colleges
101 East 15th Street
Austin, Texas 78778-0001
Gulf Coast Trades Center’s programs are approved by the Council for Occupational Education (COE) and the Texas Education Agency (TEA).
Students must address their concerns about the school and programs at Gulf Coast Trades Center by following the grievance process outlined in the Gulf Coast Trades Center handouts.
Students dissatisfied with the Gulf Coast Trades Center’s response to their complaint can file a formal complaint with relevant agencies if applicable.
